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ServiceNow Dream Team FAQs

You've probably got a few questions... we've got answers.

Frequently Asked Questions

  • How can I save 30-70% on a ServiceNow hire? That seems too good to be true.
    At first glance, this claim may seem incredible. But it's true. We specialize is finding ServiceNow talent across the world. Unlike Mason Frank, Randstad and other recruiters you know, we scour the entire globe. That means looking in places and countries that have largely been overlooked by traditional recruiters and their legacy sourcing methodologies. That's OK by us. As a result, we can find the top 1% of global ServiceNow talent, at generous local salary levels. These correspond to a fraction of what you would pay for corresponding domestic talent. (We can also source domestic ServiceNow specialists if you prefer!) These candidates have great English skills. Strong communication. ServiceNow certifications. And time zone overlap. All at a compelling price point. Don't take our word for it - connect with us, perform a search, review our video interviews and judge for yourself. No obligation.
  • Wait, how can you offer low cost recruiting? Is there a catch?
    Recruiting is a low 12% of first year base salary (vs. an industry standard 20%) when combined with our EOR (employer of record) services. That's it. Pretty competitive, no? What, then, is EOR and why does this matter? Employer of Record (EOR) services allow you to pay people compliantly worldwide. We own subsidiaries globally that act as the employer for people you want to hire and work remotely. We run payroll, deduct taxes and pay benefits so you don't have to. We do so compliantly and consistent with local labor laws, in the country of your choosing. The cost for this service (be it for an employee OR a contractor) is a fixed fee added to your monthly invoice, and is generally in the $400 USD/month range.
  • Aren't you just another Mason Frank?
    At first glance, one would think so. We appear to both recruit ServiceNow talent, how much more is there? We're the younger, hungrier version that Mason Frank may have projected in the past. We cover ALL of the globe, not just North America and Europe. We have a particularly strong ServiceNow bench in Africa, LATAM and Asia, this lets us address different customer price points for roles. Recruiting is low-cost when paired with our global EOR service - there's a natural incentive to prefer global candidates. We offer white glove service - each client is paired with a dedicated recruitment concierge. We'd like to hope that differentiates us a bit. :)
  • We have an internal recruiting team, why would I use an external service like yours?
    Fantastic, we love internal recruiting teams! At first blush, it may appear we're competitive, but, in fact, we're complementary. We uncover talent and offer a price point that's incredibly additive for your existing recruitment process. Why have your exiting team tackle roles they're uncomfortable or unable to pursue? That's where we come in. In addition, we can most likely plug in to your workflow - our hiring platform offers multiple integrations that allow for the export of candidate profiles and resumes. Talent hiring nirvana.
  • What does your candidate vetting process look like?
    You'd be hard pressed to find a vetting process as extensive as ours. Our fully auditable (all recruitment activities are logged) methodology involves the following set of steps: HR screening interview (confirm candidate details, background, resume, English proficiency, salary) Reference checking Skills assessment (on platform testing module OR tester evaluation) Technical interview Resume and profile building Executive/management interview/assessment In addition, all of the interviews are recorded and available for review on-demand. How many recruiters can boast the above?
  • If you recruit globally, does that mean we'll get candidates from India? Brazil? The US?
    You can choose candidates from wherever you want. Down the street. From your state, province or country. On the other side of the globe. Our recruitment concierge meets with you, understands your needs and builds a candidate profile. Our goal is match you with the best Salesforce talent on the planet, driven by your specific business and project needs.
  • We can source candidates from LinkedIn and Indeed, why use your service?
    LinkedIn is a fantastic platform, as is Indeed. Both have carved out remarkable niches for finding and connecting with potential employees. But... you will swamped. Recent job posts we've managed have gotten over 1,000 applications. There will be remarkable talent in that list - is your team prepared to wade through the other 995 resumes to find it?
  • What is EOR and why is it important?
    EOR (Employer of Record) is a service provided by companies that allows organizations to outsource their employment responsibilities to a third-party service provider. Essentially, an EOR acts as the employer for the client company's employees, taking care of tasks such as payroll, benefits administration, compliance, and other human resources-related functions. An EOR is important because it provides companies with a flexible and cost-effective way to manage their workforce. By outsourcing employment responsibilities to an EOR, companies can focus on their core business activities while leaving the complex and time-consuming tasks of managing employees to the EOR. Additionally, an EOR can provide companies with access to a global talent pool, allowing them to expand their operations into new markets without having to set up a legal entity in each country. EOR services are especially useful for companies that operate in multiple states or countries, as the EOR can help ensure compliance with local labor laws and regulations, as well as manage the complexities of cross-border payroll and tax requirements. It can also help companies reduce their exposure to legal and financial risks associated with employment, as the EOR assumes many of these responsibilities on behalf of the client company.
  • We already run Deel (Oyster, Remote, Globalization Partners, Velocity, Papaya) why would we consider another EOR like yours?
    Because recruiting is low cost when married with our EOR service. That's it. Mic drop. We can help find the top 1% of global ServiceNow candidates (domestic or international) at low cost. Our business model is structured such that our EOR service fee covers alot of our recruitment expenses. You're already paying for EOR services, why not use ours (with the same country coverage) and get high quality, heavily vetted candidates as an added bonus.
  • What kind of global coverage do you have for EOR services?
    We offer EOR services in over 150 countries worldwide, through a combination of directly owned Cosmogence subsidiaries and partner organizations. Our directly owned subsidiaries offer EOR coverage in the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, India, Philippines, Canada, USA. Direct subsidiary coverage coming soon: UK, Ghana, Kenya, Rwanda, Niger, Chad, Eswatini, Guinea, Côte d’Ivoire, Mali, Namibia, South Africa, Congo, Rep., Djibouti, Mauritania, Uganda, Senegal, Togo, Egypt, Ethiopia, Gambia, Sahrawi Arab Democratic Rep., Sierra Leone, Zimbabwe, Burkina Faso, São Tomé & Príncipe, Equatorial Guinea, Gabon, Mauritius, Central African Rep., Angola, Lesotho, Tunisia, Cameroon, Nigeria, Malawi, Zambia, Algeria, Burundi, Seychelles, Tanzania, Cabo Verde, Democratic Republic of the Congo, Morocco, Guinea-Bissau, Botswana, Comoros, Brazil
  • What does your worldwide payroll compliance look like? How can we be sure we're following all labor laws?
    In all jurisdictions in which we operate, we use industry leading, national, accounting, attorney and payroll service firms that comply fully with all relevant labor laws. Clients are insulated from employment liability that may occur in countries we serve.
  • Do you support employees only? What about contractors?
    We support the hiring of employees and contractors, the ServiceNow platform supports both options. Your recruitment concierge can offer guidance related to the relative merits of each approach, informed by your given situation, candidates, region, hiring situation. etc.
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